At JORVINCI, our top priority is the health and well-being of our clients, teams and communities, and we have been closely monitoring the latest developments with the novel coronavirus (COVID-19). We have taken the precautionary measure to temporarily close select stores. JORVINCI.com remains open and we are dedicated to providing you with the shopping experience you have come to know and love. Estimated shipping of available items is within 5-7 business days. Please refer to the delivery date estimate noted on the product description page and at checkout. As the safety of our clients, teams and communities are our top priority, we are working with the carriers to help prevent the spread of COVID-19. Following recommendations from the World Health Organization (WHO), carriers have temporarily suspended signature requirements for most deliveries to extend its safety precautions at the point of delivery. Therefore, we are temporarily not requiring you to physically sign for your delivery. We suggest that you follow your shipment with the tracking number found in your shipping confirmation email. If you have any concerns or questions, please Contact Us.

We ship worldwide

We accept all major Credit/Debit cards and PayPal

To place an order please follow these steps: PC/Laptops/Tablets 1. Add your desired items to basket. 2. Click on ‘shopping cart’ at the top right of the screen. 3. Click view cart. 4. Select checkout with PayPal and fill out all necessary information. 5. Complete your order by accepting the terms and conditions (you can view the terms and conditions policy located at the bottom of the page). 6. Pay via Credit/Debit card or PayPal. (With certain devices you are required to select the Create an Account button, then you are permitted to pay by Credit/Debit card via PayPal Guest Checkout. 7. You will then receive a confirmation email from us stating the details of your order. Mobile Devices 1. Add your desired items to basket. 2. Click on ‘shopping cart’ at the top right of the screen. 3. Select checkout with PayPal and fill out all necessary information. 4. Complete your order by Accepting the terms and conditions (you can view the terms and conditions policy located at the bottom of the page). 5. Log into PayPal and pay via PayPal or if you are paying by Credit/Debit card select Create an Account Located at the bottom of the page. 6. Enter your Credit/Debit card details and information in the PayPal Guest Checkout. 7. Select Agree and Pay. 8. You will then receive a confirmation email from us stating the details of your order. If you are experiencing any difficulties placing your order, please contact Customer services quoting the product reference numbers for the items you wish to purchase.

We do not share your information with third party companies without your permission. Your purchase is processed through secure independent Merchant accounts and PayPal, your financial information remains confidential. For more information please read our privacy policy here.

Please contact customer services on 020 7101 3157 as soon as possible so that we can amend your order for you.

As long as the garment is in its original condition, you can send the item back to us within 21 days of the purchase receipt date. Prior to returning an item please email us providing details of your exchange or refund request. Please read our returns policy here for further information.

Please contact us: info@jorvinci.com